Not “what is promised”, but what is in focus and how the work is measured.

A third of requests to the office are “I don't know where to go”. Trust starts with a clear route and a timely reply.

The digital office runs with request numbers and statuses; reception hours rotate by district.

• Cut the average first-response time to 7 days.
• Publish a monthly “received / resolved / in progress” report.
• Mobile receptions in every district at least quarterly.

A resident of any district knows how to ask and gets an answer within a clear time.

Some issues rest with state agencies: there we route and monitor, not decide.

2026-08

28% of residents are post-1990 immigrants; for new families the first month decides whether Ashkelon becomes home.

A one-stop point is opening in Ir HaYayin; first-steps checklists are translated into Russian.

• Launch the support point and publish the consultation schedule.
• A “five steps of the first month” route in three languages.

A new family completes the basics within a month without running in circles.

Benefits and statuses rest with the Ministry of Aliyah and Bituach Leumi; the municipality accompanies, not assigns.

2026-09

Ashkelon lives with heightened safety sensitivity; a working shelter nearby is a resident's basic right.

Public shelters are being renovated by a priority list; an address-search shelter map is in preparation.

• Complete the first tranche of shelter renovations.
• Launch the shelter map on the site and via 106.
• A three-language alert-action leaflet — in every first-tranche building entrance.

Every resident knows the nearest shelter and what to do; renovation status is public.

Standards and part of the funding rest with Home Front Command and state programmes.

2026-08

Partnerships bring the city exchange programmes, humanitarian support and business contacts.

Sister-city agreements are active; the 2025 youth exchange season is complete.

• Extend the exchange programme to students and teachers.
• Open a standing site contact for foreign delegations.

A clear entry point for partners and measurable results for every agreement.

International timelines depend on partners and external circumstances; dates are agreed bilaterally.

2026-10